For our residential customers
Monday to Friday from 8am to 6pm local QLD time (AEST)
Saturday 8am to 12pm local QLD time (AEST)
Overseas
+61 3 5909 9033
Contact Alinta Energy
1300 731 039
13 39 08
For our small business customers
Monday to Friday from 8am to 6pm (AEST)
Saturday 8am to 12pm (AEST)
Residential: customer.service@alintaenergy.com.au
Small Business: business_sales@alintaenergy.com.au
Postal address
Alinta Energy
PO Box 16196
Collins Street West VIC 8007
Fax
1300 781 235
Emergencies or faults
1300 848 364
Select option 1 & option 1 again (24 hours, 7 days)
Or directly call your distributor; the number is on the top right of your bill
For more information, please visit our Emergencies or faults page
Speak & Listen service
To use the Speak & Listen service, please call 1300 555 727
National relay service
To use the Teletypewriter (TTY) service, please call 13 36 77. This is available for the cost of a local call.
Interpreter service
To use an Interpreter Service, please call 1300 297 727