Standard Retail Contract

Our Standard Retail Contract contains the terms and conditions applicable to our sale of energy to you as a small customer. It is governed by the National Energy Retail Law and National Energy Retail Rules. The Standard Retail Contract does not apply if you are on a Market Retail Contract.

Our Standing Tariffs are the prices payable under our Standard Retail Contract as varied and published here:

Standard Retail Contract - Download

Our Standing Tariffs are detailed in the applicable energy price fact sheets or price and product information statements provided below and are the prices payable under our Standard Retail Contract.

Standing Offer - Electricity - Single Rate with Demand - Price Fact Sheet
Standing Offer - Electricity - Single Rate with Controlled Load - Price Fact Sheet
Standing Offer - Electricity - Single Rate with Controlled Load and Demand - Price Fact Sheet
Standing Offer - Electricity - Single Rate - Price Fact Sheet
Standing Offer - Dual Fuel - Single Rate with Demand - Price Fact Sheet
Standing Offer - Dual Fuel - Single Rate with Controlled Load - Price Fact Sheet
Standing Offer - Dual Fuel - Single Rate with Controlled Load and Demand - Price Fact Sheet
Standing Offer - Dual Fuel - Single Rate - Price Fact Sheet
Standing Offer - Electricity - Product Disclosure Statement
Standing Offer - Natural Gas - Product Disclosure Statement