What Electricity Company Am I With?
If you’ve moved or are about to move to a new property, you might be wondering what electricity company supplies it. Our guide helps you to find out who your electricity supplier is and provides easy steps to switching suppliers to ensure you’re getting the best possible deal.
Who is my electricity supplier?
If the previous owners haven’t passed on the details of their energy suppliers, you will need to find out which electricity company currently supplies the property. To do this you will have to phone your local distribution company, who will confirm the supplier registered to the property’s address. You can find out who your local distribution company is for Victoria on the Energy and Resources website and in South Australia it is SA Power Networks.
In some states you will have to inform your new electricity provider of the date that you are moving in advance so that a technician can come out to take a meter reading - this way you won’t get charged for any usage before you took possession of the property. In other states you will have to arrange for a reconnection as the electricity is automatically disconnected when the previous occupier moves out.
Tips for choosing an electricity supplier
Rather than simply sticking with the supplier you have, you might want to consider researching other options and possibly switching to a different supplier. Price is obviously an important consideration but it isn’t the only one.
Here are a few questions you might want to ask yourself when weighing up the pros and cons of each electricity company. Quite a lot of information is needed so save yourself some time by using a comparison site to help you to gather and immediately compare the details of multiple electricity companies.
What rates does the supplier charge and are there different plans for me to choose from?
Does the supplier offer any incentives such as sign-up discounts?
How satisfactory is the customer service?
Do I have to sign up to a fixed-term contract?
Does the supplier charge exit fees?
Is there a payment option that I am happy with?
Can I access my account details and manage my account online?
How to switch electricity suppliers
Before you make the final decision to switch it is always worth contacting your current electricity supplier to see if they will offer you a better deal. You should also check if your contract has an early termination fee if you are moving before your contract is up.
If you are moving home, you must inform your current electricity supplier so they can arrange a final meter reading and send a closing bill. If you wish to stick with your current supplier and open a new account at your new home, the easiest thing is to do that at the same time as closing your old account. With Alinta Energy, you can simply register for MyAccount and do everything online.
Knowledge is power
Knowing what electricity company you are with and what tariff you are on is essential to ensuring you are getting the best deal for you.
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