This is the actual address we are supplying your electricity to. It also shows your billing period (including number of days) and the invoice number and issue date.
How to read your bill
Need help understanding your bill? This page explains where to find key pieces of information and what different parts of your bill mean.
Business Electricity Bill
Account holder's name and billing address.
When you contact us, you may be asked for either your electricity account number or your customer number.
If you need to contact us, you'll find the relevant details here. To report a fault or emergency we include the phone number for the local distributor for your business premises. You can, of course, also call us and we'll put you through to them.
You'll find the name of your plan here. It shows the amount you have spent on electricity per day, for this billing period. Also, a comparison of what you have used this period compared to previous periods. It also shows the greenhouse gas emissions produced from your home electricity usage.
This shows the amount owing for the account (Including GST) and the due date. Or, if the account is in credit, the dollar value of the credit. If the account has a pay on time discount, be sure to pay on or before the due date, and in full, to receive the discount. If you have chosen to pay the account/accounts by direct debit, there will be a message here confirming the arrangement.
This is where we may include any service information regarding your usage and plan.
We'll often include messages in this area about new products or services we're offering, or just information we think will be important for you to know.
This area shows the breakdown of your electricity bill charges for this account including how much electricity you've used, whether the bill is based on an actual or estimated meter read and the distributor's supply charge for the period. It also shows your National Meter Identifier (NMI) which is a number specific to the meter installed at your home, the supply address, network tariff and billing period.
This area shows a summary of the payments you have made since your previous Alinta Energy electricity bill, any balance carried forward (which is payable immediately). It will also show details of your concession (if eligible) as well as any one-off or special discounts, bonuses, or charges. Note, if you are making monthly instalments this area will also show your Bill Smoothing payments and any applicable discounts.
This area includes a range of additional information and contacts that could come in handy for you.
This area shows the different payment options available for your Alinta Energy plan. When paying your bill, you will need to do so using one of these options. Payment by the due date, and in full, is recommended to ensure you receive any applicable discounts.
Business Gas Bill
Account holder's name and billing address.
When you contact us, you may be asked for either your gas account number or your customer number.
This is the actual address we are supplying your gas to. It also shows your billing period (including number of days) and the invoice number and issue date.
If you need to contact us, you'll find the relevant details here. To report a fault or emergency we include the phone number for the local distributor for your home. You can, of course, also call us and we'll put you through to them.
You'll find the name of your energy plan here. It shows the usage and the amount you have spent on gas per day, for this billing period. Also, a comparison of what you have used this period compared to previous periods.
This shows the amount owing for this account (including GST) and the due date. Or, if your account is in credit, the amount it’s in credit. If your account has a pay on time discount, be sure to pay on or before the due date, in full, to receive your discount. If you have chosen to pay your accounts by direct debit, there will be a message here confirming the arrangement.
This is where we may include any service information regarding your usage and plan.
We'll often include messages in this area about new products or services we're offering, or just information we think will be important for you to know.
This area shows the breakdown of your gas bill charges for this account including how much gas you've used, whether the bill is based on an actual or estimated meter read and the distributor's supply charge for the period. It also shows your Meter Installation Registration Number (MIRN) which is a number specific to the meter installed at your home, the supply address, network tariff and billing period.
This area shows a summary of the payments you have made since your previous Alinta Energy gas bill, any balance carried forward (which is payable immediately). It will also show details of your concession (if eligible) as well as any one-off or special discounts, bonuses, or charges. Note, if you are making monthly instalments this area will also show your Bill Smoothing payments and any applicable discounts.
This area includes a range of additional information and contacts that could come in handy for you.
This area shows the different payment options available for your Alinta Energy plan. When paying your bill, you will need to do so using one of these options. Payment by the due date, and in full, is recommended to ensure you receive any applicable discounts.
