Pay Your Bill

Pay your bills easily and securely. You can pay your Alinta Energy bill online 24/7.

By clicking “Pay with Card”, you will be directed to our secure third-party portal to process your credit card transaction. A credit card processing fee of 0.7% (inc. GST) will be added to your next bill for payment.

Still getting your bill in the mail? Avoid a Paper Bill Fee and get your bills delivered straight to your inbox.

Other ways to pay

Gas customers can set up Direct Debit to make their energy bill payment by:

  1. Downloading the Direct Debit form for your small business here

    Fill in the form and return it to us using the contact details at the bottom of the form.

  2. Contact us by phone

For frequently asked questions about Direct Debit, click here.

You can pay your account by credit card over the phone using our automated payment service.

Choose option 1 (existing customer) followed by option 2 (bill payments). You’ll be asked to enter your electricity and or gas account / reference number as shown on your bill.

Alternatively press option 6 and one of our friendly team members can process the payment securely while you’re on the call.

Please note only gas customers can pay their bill at the post office. Simply take your Alinta Energy bill to any post pffice to pay by cash, cheque or EFTPOS.

There is an Over the Counter (Bill Payment) Fee for those that pay their bill in person.

The best way to avoid this fee is to pay your bill online.

To pay by cheque, just tear the payment options slip off your bill and post it with your cheque to the address shown on the slip.

Log on to your online bank account and choose the BPAY option. To pay your gas bill using BPAY, you'll need our biller code and your payment number.

  • For gas customers the BPAY biller code is 2733
  • For electricity customer the BPAY biller code is 347005

Your payment number is located in the bottom right-hand corner of your bill. If you dn't have online banking, please contact your bank or financial institution to make a payment from your cheque, savings, debit, credit card or transaction account. For more information, visit: www.bpay.com.au

Other ways to pay

You can set up Direct Debit in one of four ways:

  1. Set up a Direct Debit here

    The quick and easy way at our website.

  2. Download the Direct Debit form for your small business here

    Fill in the form and return it to us using the contact details at the bottom of the form.

  3. Log in to MyAccount

    Once you are logged in to MyAccount, select ‘Overview’ in the top navigation bar and the account you would like to set up direct debit for. You can find ‘Setup a direct debit’ in the ‘Online Services’ box. Once selected a new tab will open and prompt you to provide details including your bank or credit card information. The amount due will be debited on the due date. You'll still receive a bill, so you can keep track of your energy consumption, along with a message confirming the automatic payment.

  4. Call 13 39 08 

    For frequently asked questions about Direct Debit, click here.

You can pay your account by credit card over the phone using our automated payment service. Simply call 13 39 08 and choose option 1 (existing customer) followed by option 2 (bill payments). You’ll be asked to enter your electricity and or gas account / reference number as shown on your bill.

Alternatively press option 6 and one of our friendly team members can process the payment securely while you’re on the call.

Take your Alinta Energy bill to any Post Office to pay by cash, cheque or EFTPOS.

To pay by cheque, just tear the payment options slip off your bill and post it with your cheque to the address shown on the slip.


Acknowledgement of Country
Alinta Energy acknowledges the Traditional Custodians of the land on which we live, work and conduct our business operations.  We acknowledge the continuing connections of Aboriginal and Torres Strait Islander Peoples to Country and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people.

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