For our residential customers
Monday to Friday from 7am to 5pm local QLD time (AEST)
Saturday 7am to 11am local QLD time (AEST)
Overseas
+61 3 5909 9033
Contact Alinta Energy
1300 731 039
13 39 08
For our small business customers
Monday to Friday from 7am to 5pm local QLD time (AEST)
Saturday 7am to 11am local QLD time (AEST)
Postal address
Alinta Energy
PO Box 16196
Collins Street West VIC 8007
Fax
1300 781 235
Emergencies or faults
1300 848 364
Select option 1 & option 1 again (24 hours, 7 days)
Or directly call your distributor; the number is on the top right of your bill
For more information, please visit our Emergencies or faults page
Speak & Listen service
To use the Speak & Listen service, please call 1300 555 727
National relay service
To use the Teletypewriter (TTY) service, please call 1800 555 677. This is available for the cost of a local call.
Interpreter service
To use an Interpreter Service, please call 1300 297 727