The advantages of heating with natural gas
Natural gas heaters boast a huge number of advantages and we've listed the major ones to help you make an informed decision about your heating choice.
Building or renovating your property? If you need a new gas meter installed at your property, we’re here to help. The good news is, it’s all pretty straight forward for property owners. Simply open an account and we’ll work with the relevant people to get your gas connected.
Spend your time and energy making your new house a home – let us worry about the gas bill. Plus, as an Alinta Energy customer you’ll not only enjoy great value energy, but peace of mind too.
Call our dedicated hotline for moving home 1300 508 119
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Not sure if gas is available in your street? Call us on 13 13 58.
If gas is not currently available at your property, don’t worry, Alinta Energy can arrange for a quote to extend the gas mains to your house. We'll request a quote from the network operator (ATCO) on your behalf. This could take up to four (4) weeks^.
Once we have received a connection request from your gas fitter and you (or your builder) have opened your account with us, we'll register a connection request with the network operator within five (5) working days.
For existing single dwelling homes and where gas is available, the network operator will usually install a gas service pipe and meter within five (5) working days after receiving our connection request.
For new homes and where gas is available, the network operator will install the gas service pipe and meter within 15 working days after receiving our connection request.
The first 20 metres of gas service pipe is provided by the network operator free of charge, except if your property is in a designated boundary connection area. A charge applies to any gas service pipes over 20 metres. To find out more about the boundary connection area or over-length services call Alinta Energy on 13 13 58.
For all other fees and charges, visit our Natural Gas Pricing & Fees page or call 13 13 58.
If you're a builder or a gas fitter, you'll find the forms you need below.
Important Information
(*) Fair Go 33 Offer: 33% off the usage component of Alinta Energy's standard residential gas price for one year. T&Cs and eligibility criteria apply. This offer is not available in conjunction with any other offer. Only available for customers within the Coast (Metropolitan) region.
(^) Alinta Energy's account establishment fee will be waived. ATCO may impose charges for the connection of the gas supply in certain circumstances.